Your use of the Services is also subject to our Terms and Conditions, which are available here.
COLLECTION, USE, AND DISCLOSURE OF INFORMATION
Personal Information We May Collect
In order for you to use the Services, we may require you to provide us with information that identifies you as an individual (“Personal Information”). We and our affiliated service providers (“Providers”) may collect Personal Information from you that includes, but is not limited to: (1) your name and your contact data (such as your e-mail address, phone number, billing and physical addresses, and your Application login and password); (2) demographic data (such as your gender, your date of birth and your zip code); (3) insurance information (such as your insurance carrier and insurance plan); (4) payment information (such as your credit or debit card number); (5) confirmation that your Provider provided services to you; and (6) health and medical data (such as the previous doctors, dentists or other health care providers you visited, your reason for visiting those providers, your date of visiting providers, your medical history and condition, and other medical and health information you choose to share with us) that you provide through the Application. If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.
If you submit any Personal Information relating to other people in connection with the Services, such as emergency contacts, you represent that you have the authority to do so and that you are permitting us to use the information for the purpose of contacting those individuals in the case of an emergency. .
How We May Collect Personal Information
In addition to the information that we collect directly from you, we may also collect certain Personal Information about you from or on behalf of your past, current, and future health care providers. We use and disclose this information only in accordance with your express authorization, which we request from you through a separate document when you sign up to use the Services.
We may also receive information about you from other sources, including through third-party services and organizations. We may combine our first-party data, such as your email address or name, with third-party data from other sources and use this to contact you (e.g. through direct mail). For example, if you access third-party services, such as Facebook, Google, or Twitter, through the Services to login to the Services or to share information about your experience on the Services with others, we may collect information from these third-party services.
How We May Use Personal Information
We and our third-party service providers may use Personal Information in order to:
Our use of your Personal Information may also be subject to certain restrictions set forth in an agreement between us and your Provider.
How Personal Information May Be Disclosed
Your Personal Information may be disclosed to:
Our disclosure of your Personal Information may also be subject to certain restrictions set forth in an agreement between us and your Provider.
Non-Personal Information We May Collect
“Non-Personal Information” is any information that does not reveal your specific identity. We may collect Non-Personal Information in a variety of ways, including:
How We Use and Disclose Non-Personal Information
Because Non-Personal Information does not personally identify you, we may use and disclose Non-Personal Information for any purpose. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your zip code with your name, or with your name together with a medical condition). If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is so combined.
CONSENT TO COMMUNICATIONS
By using the Services and providing your contact information, such as your name, phone number, and email address, you consent to receiving email and text messages to tell you about the Services, such as important information about your requested service(s) and reminders to log back in to complete surveys and forms that you left incomplete. We may share your information with partner organizations whose products or services are important for the objectives of our Services. However, we do not exchange, trade, rent, or give phone or email lists to unaffiliated third parties, and third parties that receive your information from P.S. Psychiatry are restricted from using this information in any way other than to provide services to P.S. Psychiatry, or services for a collaboration in which they and P.S. Psychiatry are engaged. You may opt-out from receiving email communications at any time by hitting the “unsubscribe” button at the bottom of our emails or by emailing [Unsubscribe@PennPsychiatry.com]. You may opt out from receiving text message communications at any time by replying to the text message with “STOP.” At that time, we will send a final text message confirming receipt of your opt-out notification.
We seek to use reasonable physical, technical and administrative measures to protect Personal Information under our control. Unfortunately, no mode of data transmission over the Internet or data storage system is 100% secure, and therefore we cannot guarantee against all potential security breaches. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.
We intend to provide our Services in the United States. Accordingly, this Policy, and our collection, use, and disclosure of your Personal Information (as defined below) is governed by U.S. law. We do not represent or warrant that the Application, or any functionality or feature thereof, is appropriate or available for use in any particular jurisdiction. If you choose to access or use the Application from outside the United States, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules and regulations. By using the Application and submitting any Personal Information from outside the United States, you acknowledge that the Application is subject to U.S. law and consent to the transfer of your Personal Information to the United States, which may provide a different level of data security than in your country of residence.